Our Service
Management Reporting
Monitoring of network Key Performance Indicator’s (KPI). Pro-active management of your domain, hosting, email and website means we can often react before isues manifest into an outage. All network KPI’s are monitored and systems modified where appropriate to maintain your online prescence.
Operating System Updates
It is critical to keep all scripting and programmes used by your website, up to date.
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Systems can often update without notice (just like Microsoft windows, Apple IOS, Google, Facebook etc) which have a knock-on effect to the users.
The potential outcome is the website, App or both crashes. Service cannot be restored until the required updates are applied.
Daily checks are conducted to monitor the status and minimise the risk of such system outages.
Search Engine Optimisation (SEO)
Search Engine Optimisation (SEO) is the process of growing the quality and quantity of website traffic.
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This is achieved by increasing the visibility of a website or a web page to users of a search engine. SEO refers to the improvement of unpaid results and excludes direct website traffic and the purchase of paid placement.
This SEO analysis picks up any issues Search Engines such as Google may encounter crawling and indexing your website. This will include accessibility checks and structural improvements.
Visitor Analytics
Visitor analytics is the measurement, collection, analysis and reporting of web data for purposes of understanding and optimising usage.
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Visitor analytics is not just a process for measuring web traffic but can be used as a tool for business and market research, and to assess and improve the effectiveness of a website or application. Visitor analytics can also help companies measure the results of traditional print or broadcast advertising campaigns. It helps to estimate how traffic to a website or application changes after the launch of a new advertising campaign.
Visitor analytics provide information about the number of visitors to a website or application and the number of page views. It helps gauge traffic and popularity trends which is useful for market research.
Online Security
Security tweaks help secure your website from harmful bots and attackers.
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We are constantly monitoring your website for security improvements that can be made and malicious files that might have been inserted by hacking attempts. We run regular code checks to look for vulnerable, harmful, and malicious code across your entire website.
We also check whether your site has been blacklisted at all, as this can indicate security problems. We are checking Search Engine blacklists every 6 hours to see if this site is malware free.
In addition to this we log all significant aspects of your sites activity so that we can examine suspicious activity.
RAID Backups
It’s absolutely critical that your site is continually and securely backed up.
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Systems can often update without notice (just like Microsoft windows, Apple IOS, Google, Facebook etc) which have a knock-on effect to the users. Backups provide us the peace of mind that should we encounter any problems with your server, security or web development, we have a complete and recent copy of your site ready to restore if required.
Your application is backed up on a weekly basis using Amazon’s distributed S3 cloud storage and the Google G-Drive platform.
You can be assured your data is completely safe no matter what happens.
Uptime Monitoring
Server response time is as equally important to Search Engine Optimisation as it is to the visitor experience and the hosting infrastructure.
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How accessible your application has been over the period including any downtime and your average server response time. Server response time is reported over the report period. A lower response time is better.
• Availability
• Outages
• Downtime
• Response Time
Server response time indicates the speed of the server and is measured in milliseconds. Spikes can be caused by ab-normal traffic load.
PRO-ACTIVE MANAGEMENT
Driving More Traffic To Your Business
Wiser Marketing Group
Committed to providing you with the best possible service and helping you achieve your goals.
Contact us today to learn more about how we can help you take your business to the next level.
Categories
Web design
Online IT support
Business support